The guide will check you at the station exit.
If you are unable to find the guide after some time, please look for the bus or guide marked with “K TOUR”!
Reserve the tour for your desired date.
Check mobile voucher or email voucher.
※ Voucher will be sent after the operator confirms your reservation.
On the day of the tour, arrive on time at the meeting point and meet the guide.
Itinerary is subjected to traffic & weather condition.
Please inform us if you will be bring along a baby stroller or wheelchair.
Infant under 3 years old is free of charge, no seat available.
Sky Capsule Capacity : Each Sky Capsule accomodates up to 4 passengers and may be shared with other guests.
The actual boarding time for the Sky Capsule may be adjusted depending on the conditions on the day.
One day before departure, we will send you a reminder email between 3:00 PM and 5:00 PM. This email will contain a link to a group chat where you’ll be able to communicate directly with our tour staff. If you can not find the email, please check your spam or junk email section.
100% refund if canceled by 10 (KST), 7 day(s) before travel date
No refunds will be issued after the period specified above.
No refund for same-day cancellations or no-shows.
※ Tour date change(reschedule) after 10AM(KST) one day before the tour :
– A date change fee of 50% of the reservation amount will be charged. However, suppose you submit a medical certificate or prescription issued by a medical institution in the country where the tour takes places. In that cases, the fee will be waived only for the individuals specified in the document. The required documents must be submitted within three days of the original tour date(KST).
Booking your Korea travel experience is simple. Choose your preferred date and option, then complete secure payment. Once your booking is confirmed, our team will carefully review your reservation and send your voucher directly to your email.
No need to print. All bookings are provided as mobile vouchers, so you can simply show your phone at the entrance or meeting point. Travel light and enjoy a seamless Korea travel experience.
Each tour or ticket may have different cancellation policies. Please check the product page for details before booking. If you need help, our team is always ready to assist you for a smoother Korea travel experience.
All tours include clear meeting point information with maps and directions. Korea’s public transportation is safe, convenient, and easy to use, making it simple to reach your tour or attraction.
Yes. Tourvate is designed for travelers visiting Korea. From curated tours and attraction tickets to unique local experiences, everything is made to help you explore Korea easily, comfortably, and with confidence.
Please Keep in Mind
1. Please arrive at the meet location at least 10 minutes prior to departure. The shuttle bus will NOT wate for those who are late. No refund will be issued for missed shuttle bus.
2. On average, night parade stats at 7:00pm and fireworks starts at 9:00pm. Please note that parades and fireworks can be canceled due to weather conditions/Everland’s internal issues.
3. In case the shuttle bus is cancelled due to a lack of passengers, we will inform you in advance via email.
Cancellation Policy
All times are based on Korea Standard Time (KST) (GMT + 9hours)
1. Non-refundable after the mobile ticket has been sent under any circumstances.
2. If you need to reschedule your booking, please check the availability with us at least 1day before the original reserved date (no later than 5:00pm KST).
Refund Policy
• 100% Refund :
Cancellation before 3 days before 6PM(KST)
• 50% Refund :
Cancellation before 3 days after 6PM(KST) ~
before 2 days before 6PM(KST)
• NO Refund :
Cancellation before 2 days after 6PM(KST) ~
on the very date of reservation(KST)
* Refund policy will apply based on business days.
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